How it worksApp features

Help & support

Choose Rate the app in Support to open the App Store or Google Play.

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SettingsSupport
Help & supportSupport
Feedback & requestsSupport
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Illustrative preview. Screens vary by platform.

On iOS and Android, Support appears near the bottom of app and vault settings.

Rate the app

Choose Rate the app in Support to open the App Store or Google Play.

Feedback & requests

Vault settings keeps App settings in a separate section. Support contains Help & support, Feedback & requests, Privacy Policy and Terms of Service. Help and legal links open the public website; Feedback & requests opens the in-app form. Include what you tried, what you expected and the exact non-sensitive error text. Provide an email address if you want a reply.

Privacy Policy

Never send a recovery phrase, unlock pattern, connection code, share secret, private file or screenshot containing sensitive content. Support cannot decrypt a vault or restore a lost secret. Use synthetic sample files if an issue needs an example.

Support

On iOS and Android, Support appears near the bottom of app and vault settings.

Rate the app

Choose Rate the app in Support to open the App Store or Google Play.

Feedback & requests

Vault settings keeps App settings in a separate section. Support contains Help & support, Feedback & requests, Privacy Policy and Terms of Service. Help and legal links open the public website; Feedback & requests opens the in-app form. Include what you tried, what you expected and the exact non-sensitive error text. Provide an email address if you want a reply.

Practical checklist

  • Note the app version, device model, operating-system version and the action that failed. Keep the original files, encrypted vault and recovery material intact. Do not uninstall or clear app storage as a first fix.
  • Never send a recovery phrase, unlock pattern, connection code, share secret, private file or screenshot containing sensitive content. Support cannot decrypt a vault or restore a lost secret. Use synthetic sample files if an issue needs an example.
  • App Store and Google Play releases may arrive after changes documented in the development changelog. If a button is missing, check your installed version and the relevant platform first. Mention the version in your support request so we can distinguish a release difference from a fault.

Frequently asked questions

How do I rate Revault?

Choose Rate the app in Support to open the App Store or Google Play.

Where do I send feedback?

Vault settings keeps App settings in a separate section. Support contains Help & support, Feedback & requests, Privacy Policy and Terms of Service. Help and legal links open the public website; Feedback & requests opens the in-app form. Include what you tried, what you expected and the exact non-sensitive error text. Provide an email address if you want a reply.

What should I leave out of feedback?

Never send a recovery phrase, unlock pattern, connection code, share secret, private file or screenshot containing sensitive content. Support cannot decrypt a vault or restore a lost secret. Use synthetic sample files if an issue needs an example.

Keep exploring

Put this into practice in your vault

Choose the settings that fit your files, and keep a recovery plan before you rely on a single device.

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App features